Cancellation and Returns Policy for Digital Products
Introduction
Our website sells digital products, including architectural plans and designs, in various formats such as PDF. We strive to provide high-quality products to our customers. However, due to the nature of digital products, we have a strict no-refund policy. Please read this policy carefully before making a purchase.
No Refund Policy
All sales are final. We do not offer refunds or exchanges on any of our digital products, including architectural plans and designs. Once you have purchased a product, you will have access to download it, and we cannot revoke that access.
Reason for No Refund Policy
Digital products are non-tangible, and once you have downloaded the product, we cannot recover it. Moreover, digital products can be easily copied and distributed, which makes it impossible for us to control the distribution of our products once they are downloaded.
Cancellation Policy
Since we offer instant downloads, we cannot cancel orders or provide refunds. Please ensure you carefully review your order before completing the purchase.
Exceptions
We reserve the right to issue a refund or exchange in exceptional circumstances, such as:
- Duplicate orders or incorrect purchases: If you have accidentally purchased the same product twice or purchased the wrong product, we may issue a refund or exchange.
- Technical issues preventing download or access to the product: If you are unable to download or access the product due to technical issues, we may issue a refund or exchange.
Refund Process (if applicable)
In the unlikely event that we approve a refund, the process will be as follows:
- Refunds will be issued in the original payment method: Refunds will be processed back to the original payment method used for the purchase.
- Refunds will be processed within 5-7 business days: Refunds will be processed within 5-7 business days of approval.
- Refunds will be subject to a 10% administrative fee: Refunds will be subject to a 10% administrative fee to cover the costs associated with processing the refund.
Governing Law
This Refund and Return Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to this policy shall be resolved through Dispute Resolution Process.
Changes to This Policy
We reserve the right to modify or update this Refund and Return Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.
Contact Us If you have any questions or concerns about our Refund and Return Policy, please contact our support team at mishraprakhar@gmail.com or +91-9455879136.
Acknowledgement
By purchasing from our website, you acknowledge that you have read, understood, and agreed to our Refund and Return Policy. You also acknowledge that you are aware of the no-refund policy and the exceptions outlined in this policy.
Digital Product License Agreement
By purchasing a digital product from our website, you agree to the following license agreement:
- Personal Use: The digital product is licensed for personal use only. You may not use the product for commercial purposes without prior written consent from us.
- Non-Transferable: The digital product is non-transferable. You may not sell, give away, or transfer the product to anyone else.
- No Refund: All sales are final. We do not offer refunds or exchanges on any of our digital products.
By purchasing a digital product from our website, you agree to be bound by the terms and conditions outlined in this Refund and Return Policy and the Digital Product License Agreement.